Staff Takes: Analytics Open the Door to…

April 18, 2019Experience, Industry, Innovation, Marketing

We asked a handful of people within the agency to think about analytics as it related to their specific job function. Because we live in a world of readily available data, analytics and measurement touch nearly every sector of our business. From digital to creative and everywhere in between, analytics play a significant role in the work we produce as an agency. See what some of our staff had to say about the subject below.   ANALYTICS OPEN THE DOOR TO…   Analytics open the door to… …a deeper understanding of your return on advertising investment. Jessica Dube, Senior Media Planner/Buyer   Analytics open the door to… …insights. Heather Anderson, Group Account Supervisor   Analytics open the door to… …uncover new ways to drive profit and promote customer-centricity.  Kim Carpenter, Associate Partner & Managing Director, Health & Wellness Division   Analytics open the door to… …insightful engagements that affect more …

SXSW 2019: Step Back, Think Bigger

March 13, 2019Culture, Healthcare, Industry, Innovation, Listening

On the final day of the Health & MedTech track at SXSW, I was able to attend the first of a 3-session series centered around “Design for Health.”  At first glance, I thought the topic might be better suited for a true creative to attend. But once I dug into the description, the need to “think bigger” was clear. Working at an advertising agency, I’m conditioned to react to the word “design” with thoughts of colors, fonts, layouts, wireframes—creative-y terms. But as I quickly realized, those are only part of what design is. Beyond graphic elements, design encompasses structures, environments, ideas, and strategy. In the same sense, “health” is more than a doctor, diagnosis, or treatment. Health is the whole person: their family dynamic, work-life balance, …

SXSW 2019: A Tale of Two Sessions

March 8, 2019Culture, Experience, Innovation, Listening

While I’m a native Austinite, I’ve never officially been to SXSW. Sure, I live and work downtown, and therefore typically get caught in the hustle of increased traffic, daily parties, and free food. But I’ve never actually had a badge. So today, as I walked over to the Austin Convention Center for a series of sessions, I basically had no idea what I was doing. That became extremely clear very quickly.   I had big plans to attend Maria Shriver’s featured session—a panel about women and Alzheimer’s. I made sure to get online the day before the session to grab an SXXPress pass, reserving my spot at the front of the line. I arrived …

3 Strategies for Recharging Your Right Brain

March 6, 2019Culture, Experience, Industry, Innovation

We all have moments when our brains just shut down. Whether you are a creative director, full-time parent, product manager, salesperson, or CEO, we all experience the feeling of our brain giving up after being overworked. So, how do you combat burnout and get back to producing decent ideas? Take a deep breath. Now, get your brain thinking about something that has nothing to do with the problem you’re trying to solve. Get those neurons firing in another section of the noggin.  Here are three strategies for recharging your right brain: Change your surroundings. Leave the office and go …

Six Tips for Improving Your Localization Strategy in a Global Market

November 15, 2018Experience, Industry, Innovation, Marketing, Technology

The digital revolution has expanded our customer markets from local programs to global proportions. We now have access to a much broader target that’s easily reached via social or mobile around the world. However, today’s marketers should not make the mistake of assuming that a “smaller world” means a smaller message. While targets can be reached more efficiently, we must still apply the same discipline of crafting the right story for the right audience. Take the time to consider each and every audience and what drives them to action and then begin that dialogue. Here are the basics to take your global strategy and …

Driving Digital Deeper Into Our DNA at HCB … and for Our Clients

September 5, 2018Experience, Industry, Innovation, Marketing, Technology

Business is digital — and the healthcare space is no exception. Digitally empowered patients and customers are leading the way, emitting a digital data exhaust that begs to be harnessed. And with the availability of tools to make sense of it all (e.g., AI, social listening, software engineers, machine learning), coupled with the fact that manufacturers are increasingly steering their spend towards digital (albeit slowly), while hospitals are adapting more quickly, digital is finally moving from the margin to the middle. So, if business is digital, then digital needs to mean business. Given today’s realities, clients need a deeply skilled, digitally savvy partner and organization to help them not just keep pace, but fundamentally transform their business so they can create competitive advantage and better serve their customers. That’s …

Point-Of-Care Innovation: The Evolution of Medical Interactions

May 2, 2018Healthcare, Industry, Innovation, Technology

Point-of-care interactions between patients and healthcare professionals are undergoing significant changes. Whether in the doctor’s office, hospital or pharmacy, new care models are being established that are designed to bring fundamental change to the doctor-patient relationship. At a time when new drug product innovation has slowed down considerably, digital technologies and behavioral shifts are seen as …

Siri Speaks: A Conversation with the Human Behind the Voice of Siri

April 8, 2018Industry, Innovation, Technology

We usually see Siri spelled in caps and lower case, as if she’s a real person with a very weird name, instead of an application on your phone. But SIRI is in fact an acronym for Speech Interpretation and Recognition Interface. If you require a more intimate relationship with the voice on your phone, take comfort knowing that Siri also means “beautiful woman who leads you to victory” in Norwegian. One of its inventors, a Norwegian named Dag Kittlaus, once considered Siri as a name for his daughter – hence the original name of the technology – but the acronym soon followed as …